WARRANTY TERMS AND CONDITIONS
Any and all custom orders, defined as any part that has been specifically
designed for the customer or vender must be paid in full prior to completion
and delivery of order. Also any and all custom orders are non returnable
and not refundable. Any custom order that is cancelled for any reason
will be subject to a 50% fee of item cost plus set up fee. Customer and
/or dealers are totally responsible for correct measurements and designs
etc, of custom orders. There is a one time programming fee of $45.00 up
to $500.00 on all custom parts.
All orders will be either faxed or e-mailed to us with a PO # before the
order will be filled.
All returns must have authorization before sending item back. Call sales
office to get a return authorization number. All returns must have the
original receipt and original packaging. Returns may be subject to a 20%
restocking fee. Return request must be made within 30 days from date of
invoice. Customer and or vender are totally responsible for all shipping
and handling charges on all returns. Chesapeake Performance Inc., reserves
the right to refuse any return and refund request at our discretion. Any
item installed and or modified in any way may not be returned.( In other
words you bolt it on you own it.)No cash refunds. Programming fees are
Chesapeake Performance Inc., offers a six month warranty on all products
for defects in material and or workmanship. Any product found to be defective
shall be replaced at no cost. If you believe our product has failed due
to an error on our part please contact us immediately so we may inspect
it at our facility prior to a decision on refund and /or replacement.
The customer and or vender shall be charged for any repairs and shipping
charges. The warranty does not cover damage due to accident, misuse, misapplication,
alteration, and/or poor installation. If it is determined the damage is
the fault of the customer, the customer shall be charged for any and all
repairs and shipping charges. No warranty shall extend past six months
from date of invoice.
Any shortage in shipment must be filed with Chesapeake Performance Inc.
within 5 business days of receipt of product. Claims for damage in transit
must be filed directly with carrier.
We will ship with the most economical carrier.
Chesapeake Performance Inc. does not have a minimum order at this time,
but will in the future.
ALL PRICES ARE SUBJECT TO CHANGE WITHOUT NOTICE.
Any item not in stock shall be shipped as soon as it is available.
Products must be presented in a respectful, professional manner and advertised
as Chesapeake Performance Products, or as CPI products.
RESALE DEALERS AND OR DISTRIBUTORS:
State resale license number and tax numbers will be needed at time of
All our parts are designed for custom use. It is the sole and exclusive
responsibility of the user to determine the suitability of the product
for his or her use. The user shall assume all legal, personal injury risk
and liability and all other obligations, duties and risks associated therewith.
Any and all injuries and or death do to the use or misuse of any product
manufactured by Chesapeake Performance Inc., whether it be caused by accident
or on purpose shall be the sole responsibility of the user. Further more
Chesapeake Performance Inc., cannot be held liable in anyway whether it
be legally, morally, physically, and or monetarily or in any other capacity.
In other words do to the sharpness of our parts if you or anyone else
gets hurt do not call us!!!!
PAYMENTS AND LATE FEES:
Any and all invoices will be paid in full upon delivery. Any dealer or
distributor on a 30 net payment schedule your invoices will be paid with
in the 30 calendar days starting from the date on the invoice. If not
paid by 30 days a late fee consisting of 2% of the total due will be attached,
60-90 days late another 5% of the total due will be attached, 91-120 days
late another 15% will be attaché and we will at that time turn
all balances due over to a collection agency. No orders will be taken
until you have satisfied all outstanding money due. You will at this time
be placed on a pay in full at time of order basis. After time we will
decide if we can put you back on a 30 net payment plan.
We hope all of our dealers will stay in good credit standing with us .